Checkout & Payment
Ready to purchase? Here's everything you need to know about completing your order on BugSell.
Adding Items to Cart
- Select your preferred size and color (if applicable)
- Choose the quantity
- Click Add to Cart
- Continue shopping or proceed to checkout
Items in your cart are saved for 7 days. After that, they may be removed, and availability is not guaranteed.
Reviewing Your Cart
Before checkout, review your cart:
- Click the cart icon in the top right
- Verify products, sizes, and quantities
- Update quantities or remove items if needed
- Check the subtotal
Checkout Process
Step 1: Shipping Information
Enter your delivery address:
- Full name (as it should appear on the package)
- Street address (include apartment/unit number)
- City, State/Province
- ZIP/Postal code
- Country
- Phone number (for delivery notifications)
Step 2: Shipping Method
Choose your shipping option:
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 5-10 business days | Varies by location |
| Express | 2-5 business days | Premium pricing |
Delivery times vary by seller location and destination.
Step 3: Payment
Select your payment method:
Credit/Debit Cards
- Visa, Mastercard, American Express
- Enter card number, expiration, and CVV
- Billing address must match card statement
PayPal
- Click PayPal option
- Log in to your PayPal account
- Confirm payment
Other Methods
- Apple Pay (where available)
- Google Pay (where available)
Step 4: Review & Confirm
Before completing your order:
- Review all items and quantities
- Verify shipping address
- Check the order total
- Apply any discount codes
- Accept terms and conditions
- Click Place Order
Applying Discount Codes
Have a promo code?
- Enter the code in the Discount Code field
- Click Apply
- The discount will be reflected in your total
- Only one code can be used per order
Order Confirmation
After placing your order:
- You'll see an order confirmation page
- An email confirmation will be sent
- Save your order number for reference
- Track your order from your account
Payment Security
Your payment information is protected:
- SSL encryption on all transactions
- PCI compliant payment processing
- We never store your full card details
- Secure payment partners (Stripe, PayPal)
Troubleshooting Checkout Issues
Payment declined?
- Verify card details are correct
- Check available funds/credit limit
- Contact your bank to authorize the transaction
- Try a different payment method
Address verification failed?
- Ensure address is complete and accurate
- Check for typos in ZIP/postal code
- Use the address exactly as shown on your card statement
Discount code not working?
- Check code spelling and case sensitivity
- Verify the code hasn't expired
- Ensure minimum order requirements are met
- Some codes exclude certain products
After Your Purchase
Once your order is placed:
- Track shipping status from your account
- Receive shipping notifications via email
- Contact the seller with questions about your order
- Leave a review after receiving your product
Need Help?
Having trouble completing your purchase?
- Email: support@bugsell.com
- Include your cart items and the issue you're facing
- We'll help you complete your order