Eligibility
- Refunds available for damaged, defective, or not-as-described items.
- Request within 7–30 days of delivery (set exact window for your business).
Process
- Submit a request via Support Ticket with order ID and evidence.
- We review and respond with next steps (return label or partial refund where applicable).
- Refunds are issued to the original payment method after inspection/approval.
Non-Refundable
- Personalized or made-to-order items (unless defective).
- Items used or not in original condition (unless defective).