What are the fees for selling on BugSell?

BugSell charges a small commission on each sale. The exact percentage depends on your seller tier and product category. You can view the current fee structure in your seller dashboard.

How do I track my order?

You can track your order by visiting the Order Tracking page and entering your order number and email address. You will also receive email updates as your order progresses.

How do I become a seller?

To become a seller, click on "Sell on BugSell" and complete the application form. Our team will review your application within 2-3 business days.

Payouts are processed through Stripe Connect. Once you reach the minimum payout threshold, you can request a payout from your dashboard. Funds typically arrive within 2-7 business days.

Can I cancel my order?

You can request a cancellation before the order is shipped. Contact the seller through the messaging system or reach out to our support team.

How do affiliate commissions work?

Affiliates earn a percentage of each sale made through their referral links. Commission rates vary by product category. Commissions are tracked automatically and paid out monthly.

How do I reset my password?

Click on "Forgot Password" on the login page and enter your email address. You will receive a link to reset your password.

What payment methods are accepted?

BugSell accepts all major credit cards (Visa, MasterCard, American Express) through our secure Stripe payment system.

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