Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Introduction

Welcome to BugSell ("we," "our," "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information.

BugSell operates as a global marketplace platform connecting independent sellers with buyers worldwide. This policy applies to all users of our platform, including:

• Buyers: Individuals who purchase products
• Sellers: Independent merchants who list and sell products
• Visitors: Anyone who browses our website or mobile applications
• Affiliates: Partners who promote products for commission

By using BugSell, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our services. The information we collect falls into three main categories:

2.1 Information You Provide Directly

This is information you actively give us when using our platform:

Account Information

• Full name
• Email address
• Password (encrypted and hashed)
• Username or display name
• Profile photo or avatar
• Phone number (optional)
• Date of birth (for age verification)
• Account type (buyer, seller, or affiliate)

Seller-Specific Information

• Shop name and description
• Business name and registration details
• Tax identification number (where required)
• Bank account or payout information
• Shop logo, banner, and branding images
• Business address and contact information
• Product listings, descriptions, and images

Transaction Information

• Shipping address (name, street address, city, state/province, postal code, country)
• Billing address
• Phone number for delivery
• Order history and purchase records
• Product customization requests and specifications

Payment Information

• Payment method type (credit card, debit card, digital wallet)
• Last four digits of card number (for reference)
• Billing address
• Payment transaction IDs

Note: Complete credit card numbers and sensitive payment data are processed and stored securely by our PCI-compliant payment processors (primarily Stripe). We do not have access to or store complete payment card numbers on our servers.

Communications and Content

• Messages sent through our platform messaging system
• Customer support tickets and inquiries
• Product reviews and ratings
• Comments and feedback
• Responses to surveys and questionnaires
• User-generated content (photos, videos, testimonials)

2.2 Information Collected Automatically

When you use BugSell, we automatically collect certain information about your device and how you interact with our platform:

Device Information

• IP address
• Browser type and version
• Operating system and version
• Device type (desktop, mobile, tablet)
• Device identifiers (IDFA, Android ID, or similar)
• Screen resolution and display settings
• Language preferences
• Time zone settings

Usage Data

• Pages and content viewed
• Features and functions used
• Search queries and filters applied
• Products viewed, favorited, or added to cart
• Click patterns and navigation paths
• Time spent on pages and in sessions
• Referral source (how you arrived at our site)
• Exit pages
• Date and time stamps of activities

Location Data

• Approximate location based on IP address
• Precise location (if you grant permission via mobile app)
• Country, region, and city information
• Shipping and billing address locations

Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Measure the effectiveness of our marketing campaigns

For detailed information about our use of cookies, please see our Cookies Policy.

2.3 Information from Third Parties

We may receive information about you from third-party sources:

Payment Processors

• Transaction confirmation and status
• Fraud detection signals
• Payment method verification
• Chargeback and dispute information

Shipping Carriers and Logistics Partners

• Delivery status and tracking updates
• Delivery confirmation
• Address verification results
• Shipping exceptions and issues

Social Media Platforms

• Profile information (if you connect your social media account)
• Friends or connections list (with your permission)
• Public posts or content you share about BugSell

Analytics and Advertising Partners

• Aggregated usage statistics
• Performance metrics and benchmarks
• Demographic and interest data
• Conversion tracking data

Identity Verification Services

• Identity verification results (for sellers and high-value transactions)
• Fraud risk assessments
• Business verification data

Public Sources

• Publicly available information from business registries
• Information from public social media profiles
• Data from public records and databases

3. How We Use Your Information

We use the information we collect for various purposes related to operating, providing, and improving our marketplace platform:

3.1 Provide and Improve Services

• Process Transactions: Facilitate the purchase and sale of products, including order processing, payment processing, and fulfillment coordination
• Enable Communication: Allow buyers and sellers to communicate about orders, products, and customizations through our messaging system
• Customer Support: Provide assistance, respond to inquiries, resolve issues, and handle disputes
• Platform Functionality: Deliver core features such as search, browsing, filtering, favorites, shopping cart, and checkout
• Personalization: Customize your experience with personalized product recommendations, search results, and content based on your preferences and behavior
• Service Improvement: Analyze usage patterns, identify bugs and errors, conduct A/B testing, and develop new features and enhancements
• Quality Assurance: Monitor product quality, seller performance, and customer satisfaction to maintain marketplace standards

3.2 Security and Fraud Prevention

• Account Security: Verify user identity, authenticate login attempts, and detect unauthorized access
• Fraud Detection: Identify and prevent fraudulent transactions, fake accounts, and suspicious activities
• Platform Integrity: Monitor for policy violations, prohibited content, and abusive behavior
• Risk Assessment: Evaluate transaction risk, seller reliability, and buyer trustworthiness
• Dispute Resolution: Investigate and resolve chargebacks, payment disputes, and order issues
• Legal Compliance: Comply with anti-money laundering (AML), know-your-customer (KYC), and other regulatory requirements

3.3 Communications

Transactional Communications (Cannot Opt-Out)

• Order confirmations and receipts
• Shipping notifications and tracking updates
• Payment confirmations and invoices
• Account security alerts (password changes, login from new device)
• Policy updates and important platform changes
• Customer support responses

Marketing Communications (Can Opt-Out)

• Promotional emails about sales, discounts, and special offers
• Product recommendations based on your interests
• Newsletter with platform updates and featured products
• Abandoned cart reminders
• Re-engagement campaigns
• SMS/text message promotions (with explicit consent)
• Push notifications via mobile app (with permission)

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in emails
• Adjusting your notification preferences in account settings
• Replying "STOP" to SMS messages
• Disabling push notifications in your device settings

3.4 Personalization and Analytics

• Content Personalization: Show relevant products, categories, and content based on your browsing history and preferences
• Search Optimization: Improve search results relevance using your search history and behavior
• Recommendation Engine: Suggest products you might like based on your purchases, views, and favorites
• User Experience: Optimize page layouts, navigation, and features based on usage data
• Performance Analytics: Measure page load times, error rates, and system performance
• Business Intelligence: Generate aggregated, anonymized statistics about marketplace trends, popular products, and user demographics
• Market Research: Conduct surveys and studies to understand user needs and preferences

3.5 Advertising and Marketing

• Targeted Advertising: Show relevant ads on BugSell and third-party websites based on your interests and behavior
• Retargeting: Display ads for products you viewed or added to cart
• Lookalike Audiences: Find new potential customers with similar characteristics to our existing users
• Campaign Measurement: Track the effectiveness of our advertising and marketing campaigns
• Attribution: Understand which marketing channels drive conversions and sales

3.6 Legal Compliance and Protection

• Legal Obligations: Comply with applicable laws, regulations, and legal processes
• Law Enforcement: Respond to lawful requests from government authorities, courts, and law enforcement agencies
• Terms Enforcement: Enforce our Terms of Service, policies, and agreements
• Rights Protection: Protect our intellectual property, proprietary rights, and business interests
• Safety Protection: Safeguard the rights, property, and safety of BugSell, our users, and the public
• Dispute Resolution: Resolve legal disputes, claims, and litigation
• Audit and Compliance: Conduct internal audits, compliance reviews, and regulatory reporting

4. How We Share Your Information

We share your information in specific circumstances and with specific parties as described below. We do not sell your personal information to third parties for their marketing purposes.

4.1 Sharing Within the BugSell Marketplace

Between Buyers and Sellers

• Order Fulfillment: When you make a purchase, we share your name, shipping address, phone number, and order details with the seller to fulfill your order
• Communication: Buyers and sellers can communicate through our messaging system about orders, products, and customizations
• Reviews: Your username and review content are publicly visible when you leave product or seller reviews

Public Profile Information

• Buyer Profiles: Username, profile photo, review history, and any information you choose to make public
• Seller Profiles: Shop name, description, logo, banner, location (city/country), member since date, product listings, reviews, and ratings
• Activity: Certain activities like favorites, follows, and public lists may be visible to other users depending on your privacy settings

4.2 Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in operating our platform. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

Payment Processing

• Stripe and other payment gateways: Process payments, handle refunds, detect fraud, and manage payouts
• Information shared: Transaction amount, payment method, billing address, email

Shipping and Fulfillment

• Logistics partners and carriers (e.g., USPS, FedEx, UPS, DHL): Deliver products and provide tracking
• Information shared: Recipient name, shipping address, phone number, package details

Cloud Infrastructure and Hosting

• Server and database hosting providers: Store and process data securely
• Information shared: All data necessary to operate the platform

Analytics and Performance Monitoring

• Google Analytics, Mixpanel, and similar services: Understand user behavior and platform performance
• Information shared: Usage data, device information, anonymized user identifiers

Email and Communication Services

• Transactional email providers (e.g., SendGrid, Mailgun): Send order confirmations, notifications, and support emails
• Marketing email platforms (e.g., Mailchimp): Send newsletters and promotional campaigns (only to users who opted in)
• Information shared: Email address, name, communication preferences

Customer Support Tools

• Help desk and ticketing systems (e.g., Zendesk, Intercom): Provide customer support
• Information shared: Contact information, support tickets, conversation history

Identity Verification and Fraud Prevention

• KYC/AML providers: Verify seller identities and business information
• Fraud detection services: Assess transaction risk and prevent fraudulent activities
• Information shared: Identity documents, business registration, transaction data

Advertising and Marketing Partners

• Ad networks and platforms (e.g., Google Ads, Facebook Ads): Display targeted advertisements
• Information shared: Anonymized user identifiers, interests, behavior data

4.3 Business Transfers

If BugSell is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will:

• Notify you via email and/or prominent notice on our platform before your information is transferred
• Inform you if your information becomes subject to a different privacy policy
• Provide you with choices regarding your information where applicable

4.4 Legal Requirements and Protection

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with Legal Obligations: Respond to subpoenas, court orders, legal processes, or government requests
• Enforce Our Rights: Enforce our Terms of Service, policies, and agreements
• Prevent Harm: Protect against fraud, security threats, illegal activities, or violations of our policies
• Protect Safety: Safeguard the rights, property, and safety of BugSell, our users, and the public
• National Security: Respond to national security or law enforcement requirements where legally required

4.5 With Your Consent

We may share your information for other purposes with your explicit consent. For example:

• Sharing your information with a third-party app or service you choose to connect
• Participating in co-marketing campaigns with partners
• Sharing testimonials or success stories (with your permission)

4.6 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This includes:

• Marketplace statistics and trends
• Demographic insights
• Performance benchmarks
• Research and analysis

Important: We do not sell your personal information to third parties for their marketing purposes. We do not rent or lease your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 Active Accounts

While your account is active, we retain your information to:

• Provide ongoing services
• Maintain your account and preferences
• Process transactions and fulfill orders
• Provide customer support
• Comply with ongoing legal obligations

5.2 Closed Accounts

When you close your account, we will:

• Delete or anonymize your personal information within 90 days, except where retention is required for legal, regulatory, or legitimate business purposes
• Retain certain information as described below

5.3 Specific Retention Periods

Transaction Records

• Retention Period: Up to 7 years after the transaction
• Purpose: Tax compliance, accounting, financial audits, fraud prevention, dispute resolution

Communication Records

• Retention Period: Up to 3 years after the last communication
• Purpose: Customer support, dispute resolution, legal compliance

Marketing Data

• Retention Period: Until you opt out or 2 years of inactivity
• Purpose: Marketing campaigns, analytics

Security Logs

• Retention Period: Up to 1 year
• Purpose: Security monitoring, fraud detection, incident investigation

Legal Holds

• Retention Period: Duration of legal proceedings plus applicable statute of limitations
• Purpose: Litigation, regulatory investigations, legal compliance

5.4 Deletion Requests

You can request deletion of your account and personal information at any time. We will process your request within 30 days, subject to:

• Legal obligations to retain certain information
• Ongoing disputes or legal proceedings
• Detection and prevention of fraud or security incidents
• Enforcement of our Terms of Service

After deletion, some information may remain in:

• Backup systems for a limited time (up to 90 days)
• Aggregated, anonymized analytics
• Public records (e.g., published reviews may remain but be anonymized)

6. Your Privacy Rights

We respect your privacy rights and provide you with control over your personal information. Your rights may vary depending on your location and applicable laws.

6.1 Rights for All Users

Regardless of your location, you have the following rights:

Right to Access

• Request a copy of the personal information we hold about you
• Receive information about how we use your data
• How to Exercise: Contact us at privacy@bugsell.com or use the "Download My Data" feature in account settings

Right to Correction

• Update or correct inaccurate or incomplete information
• How to Exercise: Edit your information directly in account settings or contact support

Right to Deletion

• Request deletion of your account and personal information (subject to legal requirements)
• How to Exercise: Use the "Delete Account" feature in settings or contact privacy@bugsell.com

Right to Opt-Out of Marketing

• Unsubscribe from promotional emails, SMS, and push notifications
• How to Exercise: Click "unsubscribe" in emails, reply "STOP" to SMS, or adjust notification preferences in settings

Right to Data Portability

• Receive your data in a structured, machine-readable format
• Transfer your data to another service (where technically feasible)
• How to Exercise: Use the "Download My Data" feature or contact privacy@bugsell.com

6.2 Additional Rights for European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR:

Right to Object

• Object to processing of your personal information based on legitimate interests
• Object to direct marketing at any time
• How to Exercise: Contact privacy@bugsell.com

Right to Restrict Processing

• Request restriction of processing in certain circumstances:
  • You contest the accuracy of your data
  • Processing is unlawful but you don't want deletion
  • We no longer need the data but you need it for legal claims
  • You've objected to processing pending verification
• How to Exercise: Contact privacy@bugsell.com

Right to Withdraw Consent

• Withdraw consent for processing based on consent at any time
• Does not affect the lawfulness of processing before withdrawal
• How to Exercise: Adjust settings or contact privacy@bugsell.com

Right to Lodge a Complaint

• File a complaint with your local data protection authority
• EU/EEA: Find your authority at https://edpb.europa.eu/about-edpb/board/members_en
• UK: Information Commissioner's Office (ICO) at https://ico.org.uk/

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

1. Contract Performance: Processing is necessary to perform our contract with you (e.g., fulfill orders, provide services)
2. Legal Obligation: Processing is necessary to comply with legal obligations (e.g., tax reporting, fraud prevention)
3. Consent: You have given explicit consent for specific processing activities (e.g., marketing communications)
4. Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where overridden by your rights (e.g., fraud prevention, platform security, analytics)

6.3 Additional Rights for California Users (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know

• Know what personal information we collect, use, disclose, and sell (we do not sell personal information)
• Request details about categories and specific pieces of information
• How to Exercise: Submit a verifiable request to privacy@bugsell.com

Right to Delete

• Request deletion of personal information we collected from you (subject to exceptions)
• How to Exercise: Submit a verifiable request to privacy@bugsell.com

Right to Opt-Out of Sale

• Opt-out of the sale of your personal information
• Note: We do not sell personal information, so this right does not apply

Right to Non-Discrimination

• Not receive discriminatory treatment for exercising your privacy rights
• We will not deny services, charge different prices, or provide different quality of service for exercising your rights

Right to Correct

• Request correction of inaccurate personal information
• How to Exercise: Contact privacy@bugsell.com

Right to Limit Use of Sensitive Personal Information

• Limit the use and disclosure of sensitive personal information
• How to Exercise: Contact privacy@bugsell.com

Authorized Agent

• Designate an authorized agent to make requests on your behalf
• We may require verification of the agent's authority

6.4 How to Exercise Your Rights

To exercise any of your privacy rights:

1. Email: privacy@bugsell.com
2. Account Settings: Use self-service tools in your account settings
3. Support: Contact our support team at support@bugsell.com
4. Mail: Write to us at the address listed in the Contact section

Response Time: We will respond to your request within 30 days (or as required by applicable law).

Verification: We may need to verify your identity before processing your request to protect your privacy and security. We may ask for additional information to confirm your identity.

No Fee: Exercising your privacy rights is free. However, we may charge a reasonable fee for manifestly unfounded or excessive requests.

7. Security

We take the security of your personal information seriously and implement industry-standard technical, administrative, and physical safeguards to protect your data.

7.1 Technical Security Measures

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using HTTPS/TLS (Transport Layer Security)
• Encryption at Rest: Sensitive data stored in our databases is encrypted using AES-256 encryption
• Secure Password Storage: Passwords are hashed using bcrypt or Argon2 with salt, never stored in plain text
• Secure Payment Processing: Payment data is processed by PCI DSS Level 1 compliant payment processors (Stripe)
• Database Security: Databases are protected with firewalls, access controls, and encryption
• API Security: APIs use authentication tokens, rate limiting, and input validation
• Regular Security Updates: Systems and software are regularly updated with security patches

7.2 Administrative Security Measures

• Access Controls: Strict access controls limit who can access personal information on a need-to-know basis
• Employee Training: Employees receive regular training on data protection and security best practices
• Background Checks: Employees with access to sensitive data undergo background checks
• Confidentiality Agreements: Employees and contractors sign confidentiality and data protection agreements
• Security Policies: Comprehensive security policies and procedures govern data handling
• Incident Response Plan: Documented procedures for responding to security incidents and data breaches

7.3 Physical Security Measures

• Data Center Security: Our hosting providers maintain secure data centers with:
  • 24/7 physical security and monitoring
  • Biometric access controls
  • Redundant power and cooling systems
  • Fire suppression systems
• Device Security: Company devices are encrypted, password-protected, and remotely wipeable

7.4 Monitoring and Testing

• Security Monitoring: Continuous monitoring for suspicious activities, unauthorized access, and security threats
• Vulnerability Scanning: Regular automated scans for security vulnerabilities
• Penetration Testing: Periodic third-party security assessments and penetration testing
• Security Audits: Regular internal and external security audits
• Incident Detection: Automated systems detect and alert on potential security incidents

7.5 Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovering the breach (or as required by law)
• Notify relevant regulatory authorities as required by law
• Provide information about the breach, affected data, and steps we're taking
• Offer guidance on steps you can take to protect yourself

7.6 Your Responsibility

While we implement robust security measures, security is a shared responsibility. You can help protect your account by:

• Using a strong, unique password
• Enabling two-factor authentication (when available)
• Not sharing your password with others
• Logging out after using shared devices
• Keeping your contact information up to date
• Reporting suspicious activities immediately

Important Disclaimer: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. You provide information at your own risk.

8. International Data Transfers

BugSell operates globally, and your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

8.1 Data Transfer Mechanisms

When we transfer personal information from the EEA, UK, or Switzerland to other countries, we ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs)

• We use Standard Contractual Clauses approved by the European Commission for transfers to countries without an adequacy decision
• SCCs are contractual commitments between us and data recipients to protect your information

Adequacy Decisions

• We may transfer data to countries that have been deemed by the European Commission to provide adequate data protection

Other Safeguards

• Binding Corporate Rules (where applicable)
• Certification under recognized frameworks (e.g., EU-U.S. Data Privacy Framework, if applicable)
• Consent for specific transfers (where appropriate)

8.2 Data Processing Locations

Your information may be processed in:

• United States: Our primary servers and operations
• European Union: Regional servers for EU users
• Other Regions: As necessary to provide services, process payments, or fulfill orders

8.3 Your Rights

If you are in the EEA, UK, or Switzerland, you have the right to:

• Obtain information about data transfers
• Object to transfers in certain circumstances
• Request a copy of the safeguards we use for transfers

9. Children's Privacy

BugSell is not intended for use by individuals under the age of 16 years. We do not knowingly collect, use, or disclose personal information from children under 16.

9.1 Age Verification

• We require users to confirm they are at least 16 years old during account registration
• We may implement additional age verification measures for certain features or regions

9.2 Parental Rights

If you are a parent or guardian and believe your child under 16 has provided personal information to BugSell:

• Contact us immediately at privacy@bugsell.com
• We will promptly investigate and delete the information
• We will terminate the child's account

9.3 School or Educational Use

If you are a school or educational institution wishing to use BugSell for educational purposes involving minors, please contact us at legal@bugsell.com to discuss appropriate safeguards and parental consent mechanisms.

10. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to operate our platform, analyze usage, and personalize your experience.

For detailed information about:

• Types of cookies we use
• How we use cookies
• How to manage cookie preferences
• Third-party cookies

Please see our dedicated Cookies Policy.

11. Third-Party Links and Services

Our platform may contain links to third-party websites, services, and applications that are not owned or controlled by BugSell.

11.1 Third-Party Websites

• We are not responsible for the privacy practices of third-party websites
• We encourage you to review the privacy policies of any third-party sites you visit
• Clicking on third-party links is at your own risk

11.2 Social Media Features

Our platform may include social media features (e.g., Facebook Like button, Twitter share button). These features may:

• Collect your IP address and page you're visiting
• Set cookies to enable functionality
• Be hosted by the social media platform

Your interactions with these features are governed by the privacy policy of the social media platform.

11.3 Third-Party Sellers

When you purchase from a seller on BugSell:

• You enter into a direct transaction with that seller
• The seller may have their own privacy policy governing their use of your information
• We are not responsible for sellers' privacy practices
• Sellers must comply with our Seller Policies and applicable laws

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked.

Our Response to DNT: Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals. If a standard is established, we will reassess our approach and update this policy accordingly.

Your Choices: You can control tracking through:

• Cookie preferences in your browser
• Opt-out tools provided by advertising networks
• Privacy settings in your account
• Ad blockers and privacy extensions

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

13.1 How We Notify You

When we make material changes to this policy, we will notify you by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform
• In-app notification (for mobile app users)

13.2 Your Acceptance

• Material Changes: For material changes, we may require you to accept the updated policy to continue using BugSell
• Non-Material Changes: Your continued use of BugSell after non-material changes constitutes acceptance of the updated policy

13.3 Review History

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. You can view the effective date at the top of this policy.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:

General Privacy Inquiries

• Email: privacy@bugsell.com
• Response Time: Within 48 hours for initial response

Data Protection Officer

• Email: dpo@bugsell.com
• Role: Oversees data protection strategy and compliance

General Support

• Email: support@bugsell.com
• Help Center: https://bugsell.com/help
• Live Chat: Available in your account dashboard

Privacy Rights Requests

• Email: privacy@bugsell.com
• Subject Line: "Privacy Rights Request - [Your Request Type]"
• Include: Your name, email address, and specific request

Mail

For Users in North America: BugSell Privacy Team
[Address Line 1]
[Address Line 2]
[City, State ZIP]
United States

For Users Outside North America: BugSell Privacy Team
[Address Line 1]
[Address Line 2]
[City, Country]

Regulatory Authorities

If you are in the EEA, UK, or Switzerland and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

15. Additional Disclosures

15.1 California "Shine the Light" Law

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. As stated in this policy, we do not share personal information with third parties for their direct marketing purposes.

15.2 Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of certain personal information to third parties. We do not sell personal information as defined under Nevada law. If you have questions, contact privacy@bugsell.com.

15.3 Australian Privacy Principles

For Australian users, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. You have rights to access and correct your information and complain about privacy breaches.

15.4 Other Jurisdictions

We strive to comply with privacy laws in all jurisdictions where we operate. If you have specific questions about compliance in your jurisdiction, please contact us.

This Privacy Policy is designed to be compliant with GDPR, CCPA, CPRA, and other major privacy frameworks. For specific legal advice regarding your jurisdiction or situation, please consult with a qualified legal professional.

By using BugSell, you acknowledge that you have read, understood, and agree to this Privacy Policy.