Legal & Compliance

Cookies Policy

Types of cookies we use and how to control them.

Cookies Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Introduction

This Cookies Policy explains how BugSell ("we," "our," "us") uses cookies and similar tracking technologies on our website, mobile applications, and services (collectively, the "Platform"). This policy should be read together with our Privacy Policy.

By using BugSell, you consent to the use of cookies as described in this policy. You can manage your cookie preferences as explained below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Types of Storage Technologies

We use several types of storage and tracking technologies:

HTTP Cookies:

  • Small text files stored in your browser
  • Can be session cookies (deleted when you close browser) or persistent cookies (remain until expiration or deletion)

Local Storage:

  • HTML5 local storage for larger amounts of data
  • Remains until explicitly deleted

Session Storage:

  • Temporary storage cleared when browser tab is closed

Web Beacons (Pixels):

  • Small transparent images embedded in web pages or emails
  • Used to track page views and email opens

SDKs and Mobile Identifiers:

  • Software development kits in mobile apps
  • Device identifiers (IDFA on iOS, Android ID on Android)

3. How We Use Cookies

We use cookies and similar technologies for the following purposes:

3.1 Strictly Necessary Cookies

Purpose: Essential for the Platform to function properly

Examples:

  • Authentication and login sessions
  • Shopping cart functionality
  • Security and fraud prevention
  • Load balancing and performance
  • Remembering your privacy preferences

Can You Disable? No - these cookies are essential for the Platform to work. Disabling them will prevent you from using core features.

Duration: Session or up to 1 year

3.2 Performance and Analytics Cookies

Purpose: Help us understand how visitors use the Platform and improve performance

Examples:

  • Google Analytics: Track page views, sessions, bounce rates
  • Error tracking: Monitor and fix technical issues
  • A/B testing: Test different features and layouts
  • Performance monitoring: Measure page load times

Information Collected:

  • Pages visited and time spent
  • Click patterns and navigation paths
  • Browser and device information
  • Referral sources
  • Search queries

Can You Disable? Yes - disabling will not affect core functionality

Duration: Up to 2 years

Third-Party Services:

  • Google Analytics
  • Mixpanel
  • Sentry (error tracking)

3.3 Functional Cookies

Purpose: Remember your preferences and provide enhanced features

Examples:

  • Language and currency preferences
  • Display settings (dark mode, layout)
  • Recently viewed products
  • Saved searches and filters
  • Notification preferences

Can You Disable? Yes - but you may need to re-enter preferences each visit

Duration: Up to 1 year

3.4 Advertising and Marketing Cookies

Purpose: Show relevant advertisements and measure campaign effectiveness

Examples:

  • Retargeting: Show ads for products you viewed
  • Interest-based advertising: Display ads based on your interests
  • Conversion tracking: Measure ad effectiveness
  • Frequency capping: Limit how often you see the same ad

Information Collected:

  • Products viewed and added to cart
  • Browsing behavior and interests
  • Ad clicks and conversions
  • Demographic information (age range, location)

Can You Disable? Yes - you'll still see ads but they may be less relevant

Duration: Up to 2 years

Third-Party Services:

  • Google Ads
  • Facebook Pixel
  • Twitter Ads
  • Pinterest Tag

3.5 Social Media Cookies

Purpose: Enable social media features and track social sharing

Examples:

  • Social login (Facebook, Google)
  • Share buttons (Facebook, Twitter, Pinterest)
  • Social media widgets
  • Social media analytics

Information Shared:

  • Pages you share
  • Your social media profile information (if you connect accounts)
  • Interactions with social features

Can You Disable? Yes - social features may not work

Duration: Varies by social media platform

Third-Party Services:

  • Facebook
  • Google
  • Twitter
  • Pinterest
  • Instagram

4. Cookies We Use

First-Party Cookies (Set by BugSell)

Cookie Name Purpose Type Duration
bugsell_session Authentication and session management Strictly Necessary Session
cart_id Shopping cart functionality Strictly Necessary 30 days
csrf_token Security and CSRF protection Strictly Necessary Session
preferences User preferences (language, currency) Functional 1 year
recent_views Recently viewed products Functional 30 days
cookie_consent Your cookie consent choices Strictly Necessary 1 year

Third-Party Cookies

Service Purpose Type Privacy Policy
Google Analytics Website analytics Performance Google Privacy Policy
Google Ads Advertising and retargeting Advertising Google Privacy Policy
Facebook Pixel Advertising and analytics Advertising Facebook Privacy Policy
Stripe Payment processing Strictly Necessary Stripe Privacy Policy
Intercom Customer support chat Functional Intercom Privacy Policy

5. How to Manage Cookies

You have several options to control and manage cookies:

5.1 Cookie Consent Banner

When you first visit BugSell, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.

5.2 Browser Settings

Most browsers allow you to:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookies to expire when you close the browser

How to Manage Cookies in Popular Browsers:

Google Chrome:

  1. Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred setting

Mozilla Firefox:

  1. Settings → Privacy & Security → Cookies and Site Data
  2. Choose your preferred setting

Safari:

  1. Preferences → Privacy → Cookies and website data
  2. Choose your preferred setting

Microsoft Edge:

  1. Settings → Cookies and site permissions → Cookies and site data
  2. Choose your preferred setting

Note: Blocking all cookies may prevent you from using certain features of BugSell.

5.3 Opt-Out Tools

Google Analytics Opt-Out:

Advertising Opt-Out:

Mobile Advertising:

  • iOS: Settings → Privacy → Advertising → Limit Ad Tracking
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

5.4 Do Not Track

Some browsers have a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but you can use the opt-out tools above to control tracking.

6. Cookies and Mobile Apps

Our mobile applications may use similar tracking technologies:

Mobile SDKs:

  • Analytics SDKs (Google Analytics for Firebase)
  • Crash reporting SDKs (Crashlytics)
  • Advertising SDKs (Google Ads, Facebook SDK)

Device Identifiers:

  • IDFA (Identifier for Advertisers) on iOS
  • Android Advertising ID on Android

Permissions:

  • We request permissions before accessing device features
  • You can manage app permissions in your device settings

Mobile Opt-Out:

  • Adjust advertising preferences in device settings
  • Disable analytics in app settings (if available)

7. Impact of Disabling Cookies

Disabling cookies may affect your experience on BugSell:

If You Disable Strictly Necessary Cookies:

  • Cannot log in to your account
  • Shopping cart will not work
  • Cannot complete purchases
  • Security features may not function

If You Disable Functional Cookies:

  • Preferences not remembered (language, currency)
  • Need to re-enter settings each visit
  • Recently viewed products not saved
  • Personalization features unavailable

If You Disable Performance Cookies:

  • No impact on functionality
  • We cannot improve the Platform based on usage data
  • Cannot identify and fix technical issues as quickly

If You Disable Advertising Cookies:

  • Still see advertisements
  • Ads may be less relevant to your interests
  • May see the same ad repeatedly
  • Cannot measure ad campaign effectiveness

8. Updates to This Policy

We may update this Cookies Policy from time to time to reflect:

  • Changes in our cookie usage
  • New technologies or tracking methods
  • Legal or regulatory requirements
  • User feedback and best practices

How We Notify You:

  • Updated "Last Updated" date at the top of this policy
  • Email notification for material changes
  • Prominent notice on the Platform

Your Acceptance:

  • Continued use of BugSell after changes constitutes acceptance
  • Review this policy periodically to stay informed

9. Contact Us

If you have questions about our use of cookies or this Cookies Policy, please contact us:

Email: privacy@bugsell.com
Subject: "Cookies Policy Inquiry"

Data Protection Officer:
Email: dpo@bugsell.com

Help Center:
https://bugsell.com/help

Mail:
BugSell Privacy Team
[Address Line 1]
[Address Line 2]
[City, State ZIP]
[Country]


10. Additional Resources

Learn More About Cookies:

Privacy Policies:


By using BugSell, you consent to our use of cookies as described in this Cookies Policy.

Last Updated: January 1, 2026
Effective Date: January 1, 2026

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