Transaction History

Watch Video Tutorial: [VIDEO_PLACEHOLDER]

Want to see every penny that's moved through your seller account? Your Transaction History is your complete financial record - every sale, fee, refund, and payout in one place.

Navigation: Accessing Transaction History

1. Go to your Seller Panel
2. In the left sidebar, click on Financial
3. Click on Transaction History or All Transactions

Understanding Your Transaction History

What is Transaction History?

Your Transaction History is a complete, chronological record of every financial event in your seller account:

What's included:

• All sales (completed orders)
• Platform fees
• Payment processing fees
• Refunds issued
• Payouts received
• Adjustments (if any)

What's NOT included:

• Pending orders (not yet completed)
• Orders in transit (not yet delivered)
• Future scheduled payouts

Think of it as: Your seller account's bank statement!

Transaction History Overview

When you open your Transaction History, you'll see a table with these columns:

Date

When the transaction occurred

Format: MM/DD/YYYY HH:MM AM/PM

Type

What kind of transaction it was

Transaction types:

• Sale: Completed order
• Refund: Money returned to buyer
• Payout: Money sent to your bank
• Fee: Platform or processing fee
• Adjustment: Manual correction (rare)

Description

Details about the transaction

Examples:

• "Order #12345 - Mountain Sunrise T-Shirt"
• "Refund for Order #12345"
• "Payout to Bank Account ending in 1234"
• "Platform Fee for Order #12345"

Amount

How much money moved

Positive amounts (green):

• Sales
• Refunds of fees

Negative amounts (red):

• Fees
• Refunds to buyers
• Payouts

Balance

Your balance after this transaction

Shows: Running total of your Available Balance

Types of Transactions Explained

1. Sale Transactions

What it is: Money you earned from a completed order

When it appears: After the buyer protection period ends (7-14 days after delivery)

Amount: Net earnings (sale price minus fees)

Example:

Date: 01/15/2025 2:34 PM
Type: Sale
Description: Order #12345 - Mountain Sunrise T-Shirt
Amount: +$21.47
Balance: $121.47
Status: Completed

2. Fee Transactions

What it is: Platform and processing fees deducted from sales

When it appears: Same time as the sale transaction

Amount: Negative (deducted from your earnings)

Types of fees:

• Platform Fee (10% of sale)
• Processing Fee (2.9% + $0.30)

3. Refund Transactions

What it is: Money returned to a buyer

When it appears: Immediately when you issue a refund

Amount: Negative (deducted from your balance)

4. Payout Transactions

What it is: Money transferred from your Available Balance to your bank

When it appears: When you request a payout or automatic payout triggers

Amount: Negative (money leaving your seller account)

Filtering and Searching Transactions

Filter by Date Range

How to filter:

1. Click on Date Range dropdown
2. Select a preset range:
   • Today
   • Yesterday
   • Last 7 days
   • Last 30 days
   • This month
   • Last month
   • This year
   • Custom range

Pro Tip 💡: Use "This Month" to see all transactions for the current month - perfect for monthly accounting!

Filter by Transaction Type

How to filter:

1. Click on Type dropdown
2. Select one or more types:
   • Sales
   • Refunds
   • Payouts
   • Fees
   • All (default)

Search by Order Number or Description

How to search:

1. Use the Search box at the top
2. Enter:
   • Order number (e.g., "12345")
   • Product name (e.g., "Mountain Sunrise")
   • Buyer name (e.g., "John Smith")

Downloading Transaction History

Why Download?

Common reasons:

• Tax preparation
• Accounting and bookkeeping
• Business analysis
• Reconciling with bank statements
• Record keeping

How to Download

Step 1: Filter Your Transactions

1. Set your date range
2. Select transaction types
3. Apply any other filters

Step 2: Choose Format

1. Click Download or Export button
2. Choose format:
   • CSV: For Excel, Google Sheets, accounting software
   • PDF: For printing or simple viewing

Step 3: Download and Save

1. File downloads to your computer
2. Save it in a safe location
3. Name it clearly (e.g., "Transactions_January_2025.csv")

Pro Tip 💡

Download monthly reports:

• Set a reminder for the 1st of each month
• Download previous month's transactions
• Save in a "Financial Records" folder
• Makes tax time much easier!

Best Practices for Transaction Management

1. Review Transactions Weekly

Make it a habit to review your transactions:

• Check for any unexpected transactions
• Verify all sales are recorded
• Spot any issues early

When to review: Every Monday morning

2. Download Monthly Reports

At the end of each month:

• Download full transaction history
• Save in organized folder structure
• Use for accounting and tax prep

3. Reconcile with Bank Statements

Once a month, reconcile your records:

1. Download transaction history
2. Get bank statement
3. Match payouts to bank deposits
4. Investigate any discrepancies

4. Track Refund Rate

Monitor your refund rate monthly:

1. Filter transactions by "Refunds"
2. Count number of refunds
3. Compare to number of sales
4. Calculate refund rate: (Refunds / Sales) × 100%

Target: Keep refund rate under 5%

5. Keep Records for Taxes

Minimum retention: 7 years

What to keep:

• Annual transaction summaries
• Monthly transaction reports
• Payout records
• Refund records

Why: Tax authorities may audit past years

Related Guides

Check out these related guides:

• Understanding Your Earnings - Learn how earnings are calculated
• Payout Schedule and Methods - Set up payouts
• Financial Dashboard Overview - Navigate your financial data
• Reading Your Analytics Reports - Understand your sales data

Still have questions? Contact our support team or visit the Help Center!

Watch Video Tutorial: [VIDEO_PLACEHOLDER]

Your Transaction History is your financial truth! 📊 Review it regularly, download monthly reports, and use it to make better business decisions!